Privacy Policy
1. Introduction
This Privacy Policy explains how TradeOC collects, uses, stores, and protects personal data in connection with the TradeOC platform.
TradeOC is a curated business network for companies, professionals, chambers, and business communities. We process personal data only where there is a valid legal basis and only to the extent necessary for operating, securing, and improving the platform. The GDPR requires transparency about these points.
2. Controller
The controller responsible for data processing on this platform is:
East Vision Group
Musqat, Sultanat of Oman
it(at)eastvision-group.com
If you have a data protection contact or representative, add that information here as well. GDPR information duties require clear controller/contact details.
3. Data We Collect
Depending on how you use TradeOC, we may collect:
- account data, such as name, username, email address, password hash, and account status;
- profile data, such as company name, job title, country, city, business description, markets of interest, website, and business contact details;
- communication data, such as messages, support requests, and platform interactions;
- technical data, such as IP address, browser type, device information, log data, and access timestamps;
- payment-related data where paid memberships or services are used;
- verification or approval-related information where relevant to account review.
Where data relates to an identifiable natural person, GDPR applies; company-only data as such is generally outside GDPR unless it identifies an individual.
4. Purposes of Processing
We may process personal data for the following purposes:
- creating and managing user accounts;
- reviewing registrations and approving access;
- providing membership features and platform functionality;
- enabling professional networking, profile visibility, and communication;
- ensuring platform security, integrity, and abuse prevention;
- processing payments and membership administration;
- responding to inquiries and support requests;
- complying with legal obligations;
- improving platform performance and user experience.
5. Legal Bases
Where GDPR applies, we process personal data on one or more of the following legal bases:
- performance of a contract or steps prior to entering into a contract;
- compliance with legal obligations;
- legitimate interests, where those interests are not overridden by the rights and freedoms of the data subject;
- consent, where consent is required.
If consent is used, it must be freely given, specific, informed, and revocable.
6. Registration, Approval, and Membership
TradeOC operates a curated access model. Registration data may be reviewed before an account is activated. We may use the information provided during registration to assess whether the account is consistent with the professional nature and standards of the platform.
Membership level may affect available features, visibility, and participation rights.
7. Cookies and Similar Technologies
TradeOC may use cookies and similar technologies for essential platform functionality, login sessions, security, preferences, analytics, and similar operational purposes.
Where legally required, consent should be obtained before setting non-essential cookies or similar technologies. Cookie banners and consent mechanisms should be user-friendly and compliant.
8. Recipients of Data
We may share personal data with:
- hosting and infrastructure providers;
- payment service providers;
- technical service providers and processors;
- legal, compliance, or regulatory authorities where required;
- other users of the platform to the extent that profile or business information is intentionally made visible through platform features.
Where processors are used, they must only process personal data on documented instructions and under appropriate safeguards.
9. International Transfers
If personal data is transferred outside the EEA, appropriate safeguards must be used where required, such as adequacy decisions or standard contractual clauses, and users should be informed accordingly.
10. Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including platform operation, security, legal compliance, dispute handling, and business administration.
Retention periods may vary depending on the type of data and the applicable legal or operational requirements.
11. Data Subject Rights
Where GDPR applies, individuals may have the right to:
- access their personal data;
- request correction of inaccurate data;
- request deletion of data, where applicable;
- request restriction of processing;
- object to certain processing;
- receive data portability, where applicable;
- withdraw consent at any time, where processing is based on consent;
- lodge a complaint with a competent supervisory authority.
These rights are core GDPR rights and should be reflected in the notice.
12. Security
We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or unlawful disclosure.
However, no online system can be guaranteed to be completely secure.
13. Third-Party Links and Services
TradeOC may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties. Users should review the privacy policies of those third-party services separately.
14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, platform features, or operational practices. The latest version will be published on this page.
15. Contact for Privacy Requests
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
East Vision Group
Musqat, Sultanat of Oman
it(at)eastvision-group.com